TheKey, formerly known as Home Care Assistance, is at the forefront of digital transformation in the home care and health services industry. By leveraging innovative technology solutions, TheKey is changing how people live and age at home, empowering clients to maintain their independence and quality of life.
TheKey: Transforming Home Care and Aging Through Digital Innovation
Partnering for Digital Transformation in Health Services
The Balanced Care Method: A Wellness-Centered Approach
For nearly two decades, TheKey has helped clients achieve successful long-term aging at home through a wellness-centered approach called the Balanced Care MethodTM. This holistic method focuses on technology-enabled whole care for the whole person, building a future that empowers clients to live life on their own terms where they are happiest – in the comfort of their homes.
A Fast-Moving Collaboration Driven by User Research
TheKey's partnership with Gangverk has been a fast-moving collaboration driven by extensive user research and a deep understanding of the experiences of clients, caregivers, and families involved in the home care process. This research-driven approach has been instrumental in designing with care and creating solutions that truly meet the needs of all stakeholders.
Innovative Solutions for Home Care and Healthy Aging
Native Apps, Design Systems, and Strategic Consulting
Gangverk developed native apps, a design language system, an open shifts platform, and common API services for TheKey. It also offered strategic consulting and technical UX research.
TheKey Native App for Families: Staying Connected to Care
Launched in Autumn 2022, TheKey's native app allows families to access real-time care updates and communicate with caregivers from their mobile devices.
Caregiver App: Empowering the Home Care Workforce
Launched in Spring 2022, the Caregiver Native App streamlines communication and resource-access for caregivers, enhancing overall home care experiences.
Open Shifts Platform: Streamlining Staffing Needs
The Open Shifts Platform addresses staffing challenges head-on, enabling efficient management of shifts, continuous care delivery, and flexible work for caregivers.
“Given prior experience and Gangverk’s track record, it was never a question.”
Tad Smith, Chief Executive Officer, TheKey
With a shared vision of empowering individuals to live their best lives at home, TheKey and Gangverk have forged a powerful partnership that is driving digital innovation in the home care industry. Together, we are committed to delivering cutting-edge solutions that enhance the quality of care, improve operational efficiency, and create a future where aging at home is a seamless and enriching experience.